About Us

About Heritage Stitch Systems

Heritage Stitch Systems is dedicated to providing high-quality sewing, embroidery, and quilting machines for professionals and serious enthusiasts who demand reliability, precision, and performance.

We focus on carefully selected machine systems designed to handle everything from everyday production to advanced, large-scale projects. Our goal is to make it easier to find the right equipment without the confusion, overwhelm, or guesswork that often comes with purchasing high-end machines.

What sets us apart is our commitment to a straightforward, customer-first experience. From helping you choose the right machine to ensuring safe, reliable delivery, we prioritize clarity, support, and long-term value.

Whether you're upgrading your current setup or investing in your first professional system, Heritage Stitch Systems is here to help you move forward with confidence.

The Best Way to Maintain your Merrow

  1. Contact Merrow to Request Service

        Email services@merrow.com or call +01 508-689-4095.

   2. Ship Your Machine to the Merrow Factory for Free

       We provide certified-safe packeging and you send your machine with the included prepaid                  shipping label.  

   3. We Inspect Your Machine Throughly

       Your machine is disassembled, cleaned, and evaluated by our technicians. Any damaged parts           are tagged for replacement.

   4. We Promptly Return Your Machine

       Your machine is reassembled with brand-new looper, cutters, needles, and any other necessary         parts.

   5. We Promptly Return Your Machine

      After ensuring your machine works perfectly, we repackage and send it back, ready for                       production.

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